Returns & refunds
Shop with confidence — every product is protected by our 30-day satisfaction guarantee.
How Returns Work
30-Day Satisfaction Guarantee
If you’re not completely satisfied with your purchase for any reason, we’ll make it right with a full refund or replacement. No questions asked.
Contact Us
To initiate a return, contact support@peptidetitans.com with your order number and reason for return. You’ll receive return instructions within 24 hours.
Ship Your Return
Securely pack the item(s) in the original packaging and ship them to the provided address using a tracked shipping method.
Receive Your Refund
Once your return is received and inspected, your refund will be processed to the original payment method within 3–5 business days.
✅ Eligible for Return
✅ Products that are unopened and in original packaging
✅ Items returned within 30 days of delivery
✅ Damaged or defective items (no time restriction)
✅ Orders containing incorrect items
❌ Not Eligible for Return
❌ Peptides that have been opened or reconstituted
❌ Products not stored according to recommended conditions after delivery
❌ Purchases made more than 30 days prior
❌ Returns submitted without valid proof of purchase
Did your order arrive damaged or defective?
Quality is our priority. If your order arrives damaged or doesn’t meet our purity standards, we’ll replace it at no additional cost.
Document the Issue
Take clear photos of the damaged or defective item so we can review the issue promptly.
Contact Our Support Team
Email the photos along with your order number to support@peptidetitans.com for review.
Receive Your Replacement
Once verified, we’ll ship a replacement within 24 hours.